FAQs

A good selection of the items which are for sale on the website are also available for purchase at Mosaic Collective, 61 Eighth Avenue, Maylands, Perth.

If you are wanting to purchase an out of stock item please click on the "notify me" button for that item on my website. You will then be advised when the item becomes available.

Most of my ceramic items can be sent safely within Australia via Australia Post. Breakages do happen but I do my best to ensure they have the best chance of arriving intact. There are some items which are very fragile and, in my experience, would not be suitable for shipping. These items are clearly marked on the website.

Delivery is available Australia wide at a flat rate of $15 for small and medium items and $20 for large items. For international shipping please place the items you wish to purchase in your cart, take a screen shot and send that to me here.

Orders are generally delivered in the Perth Metropolitan area within 3 to 5 business day of your order being placed. Other destinations are difficult to predict but you will be notified when your order is shipped, and tracking provided.

If you are not going to be home when your order is due to be delivered it will be left in a safe place at your risk.

All my pieces are porcelain which is a type of ceramic that is strong and highly vitrified.  However, it is a hand-made and unique product, so some care is needed.

I recommend gently hand washing your piece if necessary, being careful of the rims and fine attachments. Please use extreme care as knocking items can cause your piece to chip or crack. Items with gold lustre cannot be placed in the microwave and ideally should not be placed in the dishwasher if you use harsh detergents.